Shipping Timelines and Policies: Shipping and handling is $7.50 flat rate for all USA customers. We do not offer International shipping at this time. When you pay shipping, future purchases made within 24 hours from that purchase will be combined and will ship for no additional shipping cost!
Sometimes packages will be combined, and sometimes they won't be, and it is not guaranteed. Generally that depends on when your order gets printed. We do not offer refunds on shipping cost regardless of whether or not they were combined. Please utilize your 24 hour free shipping period to make additional orders at no additional shipping cost. Our shipping departments generally ships items within 3-5 business days, but we do ask for your patience, as this is an approximate and not guaranteed shipping timeline. We are following COVID guidelines, and are socially distancing, so we are operating on limited staff. In order to keep our staff safe, we have put in place additional protocols and shipping may seem slower than normal. We appreciate your patience and support during these unprecedented and challenging times.
We do not cancel orders that have already been printed. Our staff prints orders throughout the day and takes them to shipping. Once an order has been paid for, it is likely within a few hours being printed and moved to the shipping department for processing. Please understand that in the event that you email us asking to cancel an order, we will refer you to this policy and will decline the cancellation.
We do not take phone calls related to shipping matters. Our front desk is handling the storefront only. If you have a question related to an order, please send an email to firstname.lastname@example.org or send us a message on our Facebook Business Page. Please refer to the CONTACT US informational button to get additional details.
Once your order has shipped, you will receive an email to the email address you have listed in your account with your tracking code. Once a shipping carrier has issued a tracking code, updates to the tracking are only available through the carrier directly. We cannot provide additional information related to where your package may be, as it is out of our hands once your package has been issued a tracking code. You are responsible for the address you have placed in your account. Please be sure that you have updated it at the time you make an order. We cannot change addresses for you, please be sure to update your address inside your account.
If we receive a package back from a carrier for you, we will hold it until you pay for shipping again. We cannot pay shipping to re-ship your order to you. We do not provide refunds for orders that are returned back to us as undeliverable by a mail carrier. If additional shipping to resend your package is not paid within 7 calendar days, we will cancel your order and place a credit in your account. We will not provide refunds back to your card/payment method.
Thank you for shopping with us!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.